Lesson 257: Be Tactful When Sharing Difficult Things
When you have to share difficult things, you might want to ease in and that’s a very good idea. However, you should try to make sure you don’t mince your words. I usually start by learning as much as I can about the person. This knowledge will guide me on the best path to share the difficult thing I have to share with them. They have to hear the news and it is your responsibility to make sure you give them the news as calmly and succinctly as possible.
PROMPT: How do you say difficult things?